The policies below help us offer high-quality rental items and excellent customer service at affordable prices. Thanks for your cooperation; please let us know if you have any questions!

The long, grumpy-sounding, legal part's below, but here are a few ground rules:

• Be nice. We're just two people trying to help people host cool events!
• Respect our stuff. Please return everything how you got it: clean, stacked, and in the same place.
• Communicate. Your deposit places your reservation, but only payment in full confirms it. If we haven't heard from you a few days before your event, we may cancel your reservation so other people can use the equipment.
• Communicate. If you need to make changes to or cancel your reservation, let us know as soon as possible so we can try to help you out. As long as we can rent your equipment out to other people, we'll be happy to help you modify your reservation or apply unused payments to a future event of yours.
• Communicate. In order to offer the best prices, our prices don't include delivery or setup. If you need these services, just let us know! Our standard delivery includes curbside drop-off and pickup, but you can upgrade it to include setup/teardown or if you need us to bring the equipment inside, upstairs, or to your backyard.

Rental Agreement

This Rental Agreement ("Agreement") is entered into by and between Take a Seat Event & Party Rentals, LLC ("Company") and its client ("Customer") on the date of acceptance, and applies to the rental of items specified in the associated invoice, reservation, and/or contract ("Items").

1. Indemnification and Liability. Customer agrees to assume full responsibility for the use and care of Items and to indemnify and hold harmless Company from any and all claims, damages, losses, or injuries, except where arising solely from the gross negligence or willful misconduct of Company.
2. Assumption of Risk and Release. Customer acknowledges and assumes all risks associated with the use of Items and releases Company from all liability related to such use.
3. Mutual Respect. Company holds itself, owners, employees, volunteers, and clients to high standards of respect and professionalism. Customers that exhibit disrespectful behavior may experience service delays, suspension, or cancellation, and agrees to not hold Company liable for any such occurrences.
4. Disclaimer of Warranties. Company makes no warranties, express or implied, regarding the suitability or condition of Items. Customer’s sole remedy is limited to the cessation of charges for broken items that are reported and refused during inspection upon receipt. 
5. Inspection Upon Receipt. Customer agrees to inspect Items upon receipt and, unless reported in writing and refused at that time, acknowledges their full presence, arrangement (location, grouping, assembly, connections, etc.) good working condition, satisfactory quality and cleanliness, and suitability for their intended use. 
6. Ownership and Possession. Items remain the sole property of Company. Customer holds the right of possession of Items only during the timeframe on the associated reservation ("Timeframe"), at the address(es) on the associated reservation ("Address(es)"), when the Items are in the Customer's physical presence, and while Agreement is in effect. Items may not be subleased, loaned, or relocated without written consent from Company.
7. Short-Notice Reservations. In the case of reservations made within 72 hours of the beginning of Timeframe, Customer agrees to call Company at (928) 599-4275 to finalize the reservation, and acknowledges that Items may include unclean items, reasonable substitutes, or reduced quantities, subject to availability. Here, what is "reasonable" is determined at the sole discretion of Company, possibly involving items of different colors or styles, or mixtures thereof.
8. Equipment Use. Company does not provide operators with Items. It is Customer's sole responsibility to ensure Items are used properly.
9. Tents and Arches. These Items may pose tripping hazards and are subject to falling in high winds. Customer agrees to caution all persons near these Items about the tripping hazard, and to disassemble and discontinue use of arches and popup tents if winds exceed 5 mph. For larger tents, Customer agrees to alert Company of winds in excess of 5 mph or lightning in the surrounding area to determine the best course of action. Customer assumes liability for any injuries to guests or damages due to tripping or falling Items. Customer agrees to turn off sprinkler systems from 12 hours prior to delivery/arrival of Items at the location until after pickup. 
10. Space Heaters. These Items may pose fire, burn, and combustion hazards. Customer agrees to follow all safety instructions provided, both in writing and verbally, and to discontinue use if they cannot follow the safety instructions or do not understand them. Customer agrees to caution all persons near these Items about the fire and burn hazards, and to keep Items away from direct sunlight or heat sources. Customer agrees not to use space heaters inside closed areas, under tent canopies, or near flammable objects. Customer assumes liability for any injuries to guests or damage coming from misuse of Items.
11. Dance Floors. These Items may pose tripping or slipping hazards if wet. Customer agrees to caution all persons using these Items about the tripping and slipping hazards, and to maintain a dry dance floor surface before, during, and after use, and to discontinue use if the surface becomes wet. Customer assumes liability for any injuries to guests or damages coming from misuse of Items. Customer agrees to turn off sprinkler systems from 12 hours prior to delivery/arrival of Items at the location until after pickup. In the case of rain, Customer agrees to cover Items with a tarp then dry dance floor immediately once it stops raining.
12. Care and Maintenance. Customer is responsible for any loss of or damage to Items beyond normal wear, including misuse, neglect, overloading, improper cleaning, contamination, breakage, disposal, or theft.
13. Return and Extended Use. Items must be returned before the end of Timeframe at the location of receipt, in the inspected condition. In particular, unless documented in writing in advance, Items must be fully present, accessible, arranged as received (stacked), in good working condition, undamaged, clean, sanitized, and dry upon return. Failure to do so may incur additional charges to cover labor and other costs associated with cleaning, delayed pickup, repair, and replacement. Company reserves the right to identify any such failures and request compensation or remedy up to 7 days after Timeframe.
14. Loss and Damage. Customer is liable for replacement costs of lost or irreparably damaged Items, repair costs (including labor) of damaged but repairable Items, recovery costs (including labor) of unreturned Items, and for any loss of income associated with any of the aforementioned losses or damages. Customer agrees to immediately notify Company in writing of any damage or incidents.
15. Accidental Damage Waiver. If Customer elects to use the Accidental Damage Waiver, they understand that it is not insurance; is nonrefundable, even if there is no damage to any Items; only covers accidental damage to Items not exceeding 50% of the equipment rental fee; and, that it does not cover theft, loss, disposal, vandalism, misuse, improper transportation, or damage to Items due to fire or neglect. Any damage that is not disclosed to Company in writing prior to or at pickup/return will be considered to have happened due to negligence and is not covered by the Accidental Damage Waiver.
16. Customer Personal/Private Property. Company is not liable for any damage to Customer's personal property done when following Customer's guidance, directions, or request. For example, moving personal property; stacking Items on or against personal/private property; entering homes, yards, or other property; or driving onto private property.
17. Customer Utilities. Customer is solely responsible for clearly marking the location of all underground utilities and obstructions (including gas, water, electrical, irrigation, plumbing, and landscaping systems) before delivery and installation of any equipment requiring staking or ground penetration. Company shall not be held liable for any damages to unmarked or improperly marked utilities. Customer agrees to indemnify and hold harmless Company for any claims, damages, or repair costs resulting from failure to properly mark utility locations.
18. Compliance with Local Laws. Customer agrees to comply with all applicable laws and obtain any required permits to use Items. Failure to obtain permits does not release Customer from Agreement.
19. Policy Enforcement, Non-Waiver, Severability, and Termination. If Company does not fully enforce or is unable to enforce one or more of Agreement's policies, any such non-strict or non-enforcement is not a waiver and does not preclude Company's strict enforcement of other policies. Company may terminate Agreement and legally repossess Items at any time if any of its policies are violated. 
20. Right of Repossession. Company may repossess Items at any time without notice, especially in cases of Agreement termination or unreturned Items. Customer authorizes Company to enter Address(es) to repossess Items and releases Company from any liability related to trespass or damage. Customer is liable for any costs (labor or otherwise) associated with the repossession of Items.
21. Legal Fees. If Company wins a legal dispute, it is entitled to recover all legal fees and associated costs.
22. Late Fees. A finance charge of 1.5% per day may apply to overdue balances, subject to legal limits.
23. Collection Fees. Customer agrees to pay all costs associated with collection of unpaid amounts, including legal and administrative fees.
24. Taxes. All applicable taxes are the responsibility of Customer.
    
25. Payment Authorization. Customer authorizes charges to the provided payment method for all amounts due under Agreement, including resubmission of declined transactions.
26. Refund Policy. All deposits and payments are nonrefundable. In particular, no refunds are given for unused Items nor for those deemed unsuitable, unclean, of low quality, or in poor working condition after the inspection upon receipt.
27. Cancellation Policy. If Customer cancels their reservation at least seven days prior to Timeframe, Customer may apply any deposits or payments to a future reservation occurring within one year. It is Customer's responsibility to plan for the weather during Timeframe and no cancellations will be acknowledged if Company is able and willing to fulfill the reservation. If Company is unable or unwilling to fulfill a reservation due to weather, Customer may apply any deposits or payments to a future reservation within one year.
28. Final Payment Policy. Company will not fulfill reservations until a final, full payment is received. Within seven days of Timeframe, if a Customer has an outstanding balance, Company may cancel the associated reservation(s) without refunding any deposits made.
29. Customer Pickup/Return. Customers who choose to pickup/return Items must arrive during the scheduled time with an appropriate vehicle. Items will not be released if they cannot be safely secured within the vehicle or if they are marked "for delivery only" on Company's website or the associated invoice. No refunds will be given for missed pickup/return appointments, not being able to fit or safely secure Items within their vehicle, or for including "for delivery only" Items in their pickup order.
30. Delivery. Customer acknowledges that our standard delivery and pickup service ("Standard Delivery") includes only the unloading and loading of Items from a location within 25 feet of Company's delivery vehicle at Address ("Delivery Location") and without crossing any doors, gates, stairs, or elevators, at drop-off and pickup times that may be up to 72 hours before/after Timeframe. Customer may request, for a fee and in advance, that the delivery be unloaded and loaded from more than 25 feet from Company's delivery vehicle; transported beyond doors, gates, stairs, or elevators; or delivered/picked up at a specific time. Any items not returned according to the Return and Extended Use policy at the Delivery Location may incur additional charges. Any delays or additional labor costs associated with changes of delivery location, discussing delivery expectations, or recovering, arranging, or cleaning Items may incur a fee no less than $1 per minute. If delays are excessive, Company reserves the right to cease pickup. Customer may drop off any unretrieved Items to Company's location within Timeframe or schedule a separate pickup at a later time for the cost of 50% of the original delivery fee plus any incurred late fees.
31. Photo Release. Photographs taken by or shared with Company may be used for promotional purposes unless otherwise requested in writing. No compensation will be provided for such use.
32. Force Majeure. Company shall not be held liable for any failure or delay in performance caused by events beyond its reasonable control, including acts of God, weather, fire, flood, pandemics, war, terrorism, labor strikes, or governmental restrictions.
33. Limitation of Liability. Company shall not be held liable for any indirect, incidental, or consequential damages arising from Agreement or use of Items. Total liability shall not exceed the amount paid by Customer under Agreement.
34. Insurance. Company recommends Customer maintain general liability insurance. Company is not liable for damages or injuries incurred during use of Items. Customers with insurance agree to assign any claim proceeds to Company, where applicable.
35. Site Access. For reservations with delivery and setup service, Customer is responsible for providing safe and accessible site conditions. Company is not liable for delays or failure to deliver due to site inaccessibility or unsafe conditions. Any delays experienced due to unsafe or inaccessible sites may incur a waiting fee no less than $1 per minute.
36. Third-Party Acts. Customer agrees to assume responsibility for damages to Items caused by third parties, including guests, vendors, unknown attendees, or contractors.
37. Special Order and Custom Items. Any items that are specially ordered, custom fabricated, modified, or purchased by Company specifically to fulfill Customer’s reservation ("Special Order Items") may not be removed, reduced, or canceled once the reservation has been confirmed. Customer remains financially responsible for the full cost of all Special Order Items regardless of event cancellation, postponement, or modification, including but not limited to inventory purchases, fabrication, freight, and associated labor. This responsibility is separate from any deposits made and becomes due seven days prior to Timeframe.
38. Seasonal and Limited Availability Items. Certain items, including but not limited to tents, heaters, and those marked "limited availability," are subject to availability constraints and high demand. Any such Items may not be removed, reduced, or canceled from reservations within 28 days of Timeframe. Customer remains financially responsible for the full rental value of all such regardless of event cancellation, postponement, or modification. This responsibility is separate from any deposits made and becomes due 28 days prior to Timeframe.